Shipping policy

Delivery Policy

 

General Information

All orders placed on maisonverde.com.ph are subject to product availability. If an item is out of stock, we’ll inform you and issue a refund using your original payment method.

Once your order is placed, a Maison Verde sales agent will confirm your order and provide your estimated delivery schedule.

Please note that delivery fees are not included at checkout. These will be arranged separately and must be settled before delivery to avoid delays.

Delivery Fees

Delivery fees are calculated based on the distance (in kilometers) from our store or warehouse, depending on where your order will be dispatched. If your order is delivered by a third-party courier, the delivery charge will be borne by the customer.

Delivery Coverage

Deliveries are available only within the Philippines, either through our in-house delivery service or a third-party courier.

Delivery Schedule

Estimated delivery time is 3–14 business days from the date of shipping, depending on your location and courier schedule.

Please note that this is only an estimate and may vary due to weather, courier delays, or other unforeseen circumstances.

Maison Verde will not be liable for any delays once the items are in transit.

Damaged Items in Transport 

If you notice any damage to the packaging or product upon delivery, please contact us immediately at:
📞 (+63) 917-1851365

Additional Information

Orders may also be delivered to any Maison Verde showroom for pickup by you or your nominated courier.
For questions or assistance regarding deliveries, please contact our Customer Service team.

Maison Verde

64-B Marcos Highway, Brgy. Dela Paz, Pasig City 1600, Metro Manila, Philippines

Email: maisonverdeph@gmail.com

Cell Phone/ Viber No.: (+63) 917-1851365